Elizabethton Electric Department has received several reports today of customers being contacted by phone and told they need to pay their electric bill immediately or their power will be turned off. These scammers use intimidation and scare tactics to try and convince customers to provide payment over the phone. These calls are not coming from us. If you receive a similar call do not give any payment information. Please call EED at 542-1100 to report if you receive a call.

If a customer has concerns about the identity of someone calling and claiming to be an EED representative, we recommend asking for the caller’s name, department, and phone number before calling EED customer service at 423-542-1100 to confirm that person’s identity.