“To one year and many more!” proclaimed Allied Dispatch Solutions Chairman Scott Libertore.
State, city and county officials gathered together with CEO, owners and employees of ADS to witness the ribbon cutting Friday celebrating one year of success and announcing years of growth to come.
CEO Anthony Royer announced in the presence of some of his first employees, that the company has grown to over 300 employees, and that they look forward to the addition of 481 positions through a $4.8 million investment.
Royer recognized a group of 15 original employees and announced that one of them would win a Mini Cooper through a drawing for their commitment and hard work.
Finance Coordinator Logan Carey won and chose between two Minis parked inside the Borla Facility behind the audience.
Tennessee Economic and Community Development Commissioner Randy Boyd recognized what a wonderful community Carter County is for this company because of the work ethic of employees, the lowest state debt in the country and the best educational system in the country.
“Seeing a company just getting started and having this kind of success–it’s just incredible to be a part of it,” said Boyd.
The company has over 30,000 service providers, more than any company in the nation, and uses a high-tech computer system which recognizes callers to save them time in an emergency.
Senior Manager Ron Swick said that he loves working for ADS, that it is much different than any call center in his experience. “I’m not pressuring somebody to buy something to make a living,” he said. “I’m getting paid to help people day in and day out, case by case.”
He was deemed employee of the year at the ribbon cutting and won a Mini Cooper along with $250.
“They are great guys,” said Swick. “This was a huge surprise that they provided out of their own pockets.”
Kurt Kneuker was among the two finalists for the first Mini and received $500 after his name was not drawn.
Steven Jones, one of the owners, and said many of the initial employees are now in management positions, “We’re investing in the people that invested in us.”
Senior Manager Esteban Espinoza, who has worked at two other call centers, said, “The staffing and management here is a lot friendlier, and the environment is a lot better.”