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The Johnson City Fire Department wants to know how it can improve service to the people of Johnson City. As part of its accreditation process, the JCFD is requesting participation in a community survey.

The anonymous survey is comprised of multiple choice questions and a space for additional comments. It should take less than five minutes to complete. The JCFD will use the findings to help develop its strategic plan for the next five years.

The JCFD’s last community survey was conducted in 2019, and multiple operational changes were influenced by the results. One example is a partnership with Ballad Health to bolster the car seat installation program. The JCFD also doubled its number of certified car seat technicians. Those technicians install and inspect child safety seats and provide guidance on selecting the appropriate seat based on a child’s age, weight and height. The program also provides child safety seats to families who cannot afford them.

You can participate in the JCFD Community Survey now by clicking on this link: https://jcfd.wufoo.com/forms/z1k8bw670fw9xhg/ . The survey closes Aug. 14.