Investigators with the Elizabethton Police Department are warning residents about a scam operation that is hitting the area.

EPD Capt. Shane Darling said the department has received reports that residents are receiving fraudulent phone calls from individuals claiming to represent the city’s Electric Department.

“Some Elizabethton electric system customers have received phone calls from a company claiming to be ‘East Utilities’ and demanding immediate payment claiming their bills are delinquent,” Darling said. “A representative from the electric system stated they do not call customers on delinquent accounts, but will leave a notice.”

Darling advises anyone who receives a phone call asking for a payment or personal information to use caution before giving the caller what they are asking for.

“There are lots of scams going around right now. Be cautious about giving personal information over the phone,” Darling said. “If you have questions about a phone call, verify it is who they say they are.”

“If you’re skeptical about it, confirm it with the actual organization before you make a payment,” he added.

If anyone has questions about their electric bill with the Elizabethton Electric System, they can call (423) 542-1101.

Anyone who has received this sort of telephone call is asked to please contact your local law enforcement for assistance, Darling said.